Personalised Lighters .co .uk T&C
Terms & Conditions
(05.12.05)
Who are we?
The Engraving Gallery t/a www.personalisedlighters.co.uk Ltd, 21 East Street, Southampton. Hampshire. SO14 3HG
Our Contact Details
Our contact numbers are telephone: 02380 229 060 (Monday – Saturday 09:00-17:30). Alternatively you can fax us 02380 228 999. Or email 24hours a day on info@personalisedlighters.co.uk
Copyright
All rights, including copyright, source code, images, products and written information in the content of www.personalisedlighters.co.uk Website web pages are owned or controlled for these purposes by the www.personalisedlighters.co.uk. In accessing the www.personalisedlighters.co.uk 's web pages, you agree that you may only download the content for your own individual, commercial and non-commercial use except with the express written consent form the Directors of www.personalisedlighters.co.uk. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the website for any other purpose whatsoever without the prior written permission.
Validity
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Orders
All orders are subject to acceptance and product availability. www.personalisedlighters.co.uk Ltd aims to ensure that the pricing of products on the web pages is correct at all times, however, the web pages may not accurately reflect the correct details at the moment at which you place your order. www.personalisedlighters.co.uk cannot confirm the price of a product until your order is accepted on despatch and reserve the right to change prices without prior notice.
Order & Delivery Details
For all order & delivery enquiries please click here
Methods Of Ordering
Currently, we accept online orders via our Engraving Gallery website and in our Southampton Based Store. Tel: 02380 229 060
Returns
All customers are entitles to return any goods if not completely satisfied within 7 days of purchase providing the product has not been modified by the customer, or personalised by www.personalisedlighters.co.uk on behalf of the customer. All returns postage fees are payable by the customer.
Availability of Goods
All items are either usually despatched within 1 working day for off the shelf items, 3-4 days for custom made items or temporarily unavailable items, if not in stock. If www.personalisedlighters.co.uk have insufficient stock to deliver the goods you have ordered we will inform you by e-mail at the address given in your order form and any sum which may have been credited from your credit card will be re-credited to you within 30 days of the date of your order. While we endeavour to ensure the accuracy of our stock quantities we reserve the right to discontinue items without written notice to customers and all relevant products will be removed from the website within 24hours of discontinuing the item. If you have ordered a discontinued item you will be contacted by email to discuss an alternative item or refund.
Your undertakings and warranties
You warrant that the information given on your order form is complete and accurate.
Our Contract
A legally binding contract between you and us will be formed when we send you an email confirming that we have despatched the product(s) to you. This email shall represent our legal acceptance of the offer you made to purchase the product(s) when you completed your order. If we confirm to you that some but not other products that you have ordered have been despatched, those product(s) that have not been despatched will not form part of our contract with you. In the event of any change e.g. in price or expected delivery date between completion of your order and contract formation, we shall inform you and you shall at that point have the right to either (i) accept such change (in which case your email reply will represent a new offer which we will accept upon notification of despatch) or (ii) reject such change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).
Payment
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and www.personalisedlighters.co.uk will not be liable for any delay or non-delivery.
Methods Of Payment
We accept Delta, Visa, Mastercard, Switch, Maestro, Solo, JCB, Visa Electron, and personal cheques.
Force majeure
www.personalisedlighters.co.uk shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit www.personalisedlighters.co.uk 's liability for death or personal injury as a result of www.personalisedlighters.co.uk 's negligence.
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction
Contracts between you and www.personalisedlighters.co.uk shall be governed by English Law and you and www.personalisedlighters.co.uk submit to the exclusive jurisdiction of the English courts.